Google Business Profile Strategy & Advisory, Thailand
Finally, get found by local customers without the marketing overwhelm.
Stop losing customers to competitors who simply show up first. Book a strategy session and get an honest diagnosis of your Google Business Profile: what's costing you customers and exactly what to fix.
Ready to find out what's holding you back?
Trusted Local & Global Expertise
Over a decade of hands-on Google Business Profile success, from small shops to international brands like Michelin.
Data-Driven Diagnosis
Our Rank-in-Maps platform powers audits, insights, and benchmarking so you know exactly where you stand.
Thailand's Multi-Location Specialist
We advise and oversee hundreds of locations nationwide for leading franchise and retail networks.
Human Strategy, Expert Advisory
CTB Digital Marketing combines expert strategy with hands-on advisory, creating results that scale.
Certified Google Developer Expertise
Recognised across Google Cloud, Firebase, Maps Platform, and Developer Communities
Take a look at our demo dashboard to see how we centralise and simplify your Google presence:
Unified Insights
Track views, calls, and clicks across all locations in one real-time view
AI Local Insights
Automated recommendations to improve visibility and engagement
Team Training
Monitor progress and performance for your entire marketing staff
Custom Dashboards
Beyond the demo, we build custom apps, dashboards, and integrations for your business
Client
We're a professional looking entity online. That's down to you. That's something we couldn't have done and it's fantastic.
Client
The current visibility efforts are working. We are getting calls from the website and receiving more leads.
Riverside Resort & Spa
Professional, responsive, and results-driven. Highly recommended.
Bangkok Central Clinic
Our Google Business Profile is now our #1 source of new patients.
Orchid Beauty Studio
The attention to detail and ongoing support is outstanding.
Pearl Street Kitchen
Finally, a partner who understands the Thai market and delivers results.
Sukhumvit Dental Care
Our appointment bookings have tripled since working with CTB Marketing.
Metro Fitness Club
Clear strategy, measurable results, and excellent communication throughout.
Emerald Day Spa
They helped us dominate local search results in just 3 months.
Bangkok Auto Service
Best investment we've made in our marketing. The ROI speaks for itself.
Willow Cafe & Bakery
Our foot traffic increased by 40% after optimizing our Google presence.
Summit Property Group
CTB's expertise in multi-location management is unmatched in Thailand.
Why local SEO is crucial for modern marketing in Thailand
Your customers are searching on Google Maps right now. Are you showing up, or is your competition?
Increased Visibility
Get found instantly when customers search 'services near me' in Bangkok, Phuket, Chiang Mai and beyond. Professional Google Business Profile optimisation ensures you appear in the critical Map Pack, where 60% of local searchers make their decision.
Higher Engagement
Drive real foot traffic, phone calls and website visits, not just vanity metrics. Our GBP setup and optimisation strategies focus on conversion actions: calls, direction requests, and website clicks that generate actual revenue.
Build Credibility
A well-managed Google Business Profile with active review management establishes you as a trusted local authority. Customers trust businesses with complete profiles, fresh photos, regular posts, and professional review responses.
Outrank Competitors
Professional GBP optimisation ensures your business ranks higher in local Map Pack results where customers make decisions. We handle the technical factors (categories, keywords, proximity signals, engagement metrics) so you consistently outperform competitors.
“Why does my competitor rank higher than me even though I have more reviews?”
Sound familiar?
You're not alone.
Every single day, business owners just like you lie awake wondering why their Google Business Profile isn't working harder for them. They watch competitors with fewer reviews steal their customers. They struggle with rankings that don't reflect the quality of their service. These frustrations are real, they're costly, and they rob you of the peace of mind you deserve.
Why is my Google Business Profile verification taking so long?
You've been waiting weeks. The postcard never arrived, the phone verification failed, and now you're stuck in limbo while competitors show up in search.
We handle verification issues daily and know exactly which methods work fastest for your specific situation, plus how to escalate when Google's automated system fails.
Why does my competitor rank higher than me even though I have more reviews?
You have 50+ five-star reviews. They have 12. Yet they're #1 in the map pack and you're nowhere to be found. It makes no sense.
Rankings aren't just about review count. It's category optimisation, keyword relevance, engagement signals, and 20+ other factors. We audit all of them and fix what's holding you back.
Why was my Google Business Profile suspended without warning?
Yesterday you were ranking. Today your profile is gone. No email, no explanation, just a vague message about 'policy violations' you didn't know existed.
Profile suspensions often stem from technical issues, not actual violations. We know how to diagnose the real cause, submit proper reinstatement requests, and get you back online quickly.
How is my competitor allowed to stuff keywords in their business name?
They added '| Best Plumber Downtown | 24/7 Emergency Service' to their name and shot to #1. You reported it weeks ago, nothing happened. Meanwhile, you're playing by the rules and losing business.
Keyword stuffing violates Google's guidelines, but reports often go nowhere without proper documentation and escalation. We know how to file effective reports and, more importantly, how to outrank them legitimately.
How do I get fake negative reviews removed from my Google Business Profile?
A 1-star review from someone who was never a customer is tanking your rating. You flagged it multiple times. Google says it 'doesn't violate policies.' It's clearly fake, but no one will help.
Google's automated review system misses obvious fake reviews. We document violations properly, escalate through the right channels, and get illegitimate reviews removed, while building a review strategy that protects your reputation.
Are these calls about fixing my Google Business Profile legitimate or scams?
Daily robocalls claiming your profile is 'suspended' or 'not optimised.' They pressure you to pay hundreds of pounds immediately. You're not sure who to trust anymore.
99% of unsolicited GBP calls are scams. We'll show you exactly what legitimate optimisation looks like, and how to spot the red flags that indicate you're being targeted by fraudsters.
Why does Google keep changing Business Profile rules and features?
Every month there's a new update. Features disappear, policies change, and suddenly something you've been doing for years violates new guidelines you never heard about.
We monitor GBP updates daily and proactively adjust our clients' profiles before changes impact them. You focus on your business; we handle staying compliant with Google's ever-changing requirements.
Why does my competitor show up when people search for my business name?
You search your exact business name and a competitor appears in the map pack instead of you. It's like Google is handing your customers directly to your competition.
This happens due to weak relevance signals and category mismatches. We strengthen your name association, optimise your NAP consistency, and ensure Google correctly matches searches to your business.
What happens if I accidentally violate Google Business Profile guidelines?
Every edit feels risky. One wrong category, one policy you misunderstood, and your profile could be suspended. The fear of making mistakes keeps you from optimising at all.
We handle profile changes for you following strict compliance protocols. No guesswork, no risk of accidental violations, just safe, effective optimisation that follows Google's current guidelines.
Why do my business hours keep reverting to incorrect times?
You've corrected your hours three times this month. Each time, within days, they revert to old times. Customers show up when you're closed, leave angry, and you lose business over information you can't control.
Hour changes often revert due to third-party data sources, Google's Local Guides, or aggregator conflicts. We lock down your information, suppress bad data sources, and monitor for unauthorised changes.
How do I remove duplicate Google Business Profile listings?
You have three listings: one with your old address, one with the wrong phone number, and you're not sure which one customers see. You've tried merging them, but Google's process seems impossible to navigate.
Duplicate removal requires proper verification, ownership transfer, and knowing which suppression methods Google actually honours. We consolidate duplicates without losing your reviews or rankings.
How do I actually reach a real person at Google Business Profile support?
You've submitted forms, followed help articles, and messaged through every channel. All you get are automated responses that don't address your specific problem. You're stuck with no one to help.
Standard support channels are nearly useless for complex issues. We have direct escalation paths and Product Expert connections that get real answers, not automated replies, when critical problems arise.
Dominate Google Maps. Capture every lead.
Expert Google Business Profile setup, optimisation and review management paired with AI automation. We handle daily optimisation, competitive monitoring, and reputation management while our proprietary GBP Scorecard, full audit and monthly reporting keep you visible, competitive and converting across all service areas.
Track Google Maps rankings across all target keywords and service areas. See position changes and competitor movements in real-time.
Monthly GBP Scorecard updates tracking your profile's health, optimisation score, and performance metrics across all key factors.
Weekly promotional posts crafted to engage local customers, highlight services, and boost visibility in Maps search results.
Professional review responses that maintain your reputation, encourage future customers, and demonstrate excellent customer service.
Competitor spam sweeps identifying listings violating Google guidelines, keeping your market fair and your rankings protected.
Continuous profile monitoring catching unauthorised edits, suggested changes, and ensuring accurate business information 24/7.
Monthly performance reports with on-demand dashboard access showing calls, direction requests, profile views, and conversion trends.
Monthly Deliverables
Comprehensive GBP management with weekly posts, reviews, rankings, and reporting.
Real-Time Alerts
Stay informed with instant notifications about profile changes, ranking movements, reviews, and competitor activity.
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Google Integration
Powered by Grounding with Google Maps and Gemini APIs. Real-time GBP monitoring via Google Places API with AI-driven optimisation that adapts to algorithm changes automatically.
Comprehensive Audit
Comprehensive performance benchmark followed by complete profile optimisation across all ranking factors. Omni channel marketing guidance included.
Tailored GBP advisory for every business size
Whether you need a clear diagnosis for a single location or advisory oversight for a franchise network, we adapt to how you operate.
Strategy Session
For business owners who want an honest, expert diagnosis of their Google Business Profile: what's costing them customers, what to fix, and a clear roadmap to start ranking.
- Full GBP diagnosis with Craig Burton
- Competitor gap analysis
- Clear action plan and priorities
- Written roadmap delivered within 48 hours
- No ongoing commitment required
Enterprise Advisory
For franchise brands and multi-location operators across Thailand. We provide advisory, playbooks, and rollout oversight. Your team keeps control, we provide the strategy.
- HQ strategy onboarding
- Custom playbooks per location
- Rollout advisory and oversight
- GBP training for franchise teams
- Flexible per-location pricing from ฿750/month
See how it works in0123456789seconds
Watch the transformation story to see how frustrated business owners become dominant local market leaders with our all-in-one platform.
How We Work
We are a boutique partner, not a production line. Every engagement stays intentionally small so you get senior strategy and hands-on execution from day one.
Trusted Expertise
We've earned official Google Maps certifications that validate our platform expertise and technical knowledge. These badges confirm our capabilities in helping businesses improve their local presence and navigate the Maps ecosystem effectively.
Real Results from Real Businesses
Thailand's leading franchise brands and independent operators trust CTB Marketing to protect their Google presence and turn it into a revenue engine.
Mai T
Founder, Wellness Coach
Pierre
Director of Digital Marketing, Centara
Richard K
Owner, Smart Function
Edward
Business Owner, Liftserv
Paul
Access & Distribution Manager, Michelin ROH Co. Ltd
Paul
Head of Integrations and Traffic, TrafficGuard
Eoin
Business Owner, Liftserv
Dr. Wichai Lertsiripong
Owner, Bangkok Wellness and Medical Clinic
Choose your service
Whether you need a clear diagnosis for a single location or advisory oversight for a network of stores, CTB Marketing builds a plan around the way you operate.
Strategy Session
Get a clear, honest diagnosis of your Google Business Profile: what's costing you customers, what to fix first, and a roadmap to start ranking.
Agency Audit
Find out if your agency is actually doing the work. We audit their activity, compare it against best practice, and break it all down for you on a call.
Enterprise
Advisory and rollout oversight for franchise networks and multi-location operators. We guide your team. You keep control.
Want a DIY system? Or prefer managing this in-house? Rank-in-Maps gives you the tools, training, and tracking to do it properly.
Frequently asked questions
If you can't find what you're looking for, get in touch.