About Us
About Us
Led by Experience, Driven by Results: Meet Craig Burton
The digital landscape is evolving rapidly, with AI, automation, and content authenticity becoming more critical than ever. While many agencies focus on rapid scaling and client churn, my vision is different. I want to keep my agency personal, hands-on, and results-driven—working closely with businesses to make them succeed, rather than simply growing for the sake of it.
I believe in quality over quantity, building meaningful partnerships where my expertise directly impacts business growth.
More Than Just Marketing: We're Your Dedicated Partners in Local Business Success.
At ctbmarketing.com, we believe every local business has the potential to thrive. Our mission is to empower you – the local heroes of your communities in Thailand, the UK, and SEA – with the expert strategies, powerful technology, and dedicated support you need to dominate your local market, streamline your operations, and achieve sustainable growth. We're here to simplify the complex, automate the mundane, and amplify your success.
MEET THE FOUNDER & CEO
Hey, I'm Craig!
"Craig Burton, our Managing Director and Lead Strategist, is the driving force behind ctbmarketing.com's proven approach to local digital growth. With an impressive 25+ years in sales and marketing, Craig has spent the last decade laser-focused on mastering the art and science of local SEO and Google Business Profile optimisation. His passion isn't just for algorithms; it's for seeing local businesses like yours flourish. He understands the daily challenges you face and has a unique talent for cutting through the complexity to deliver strategies that produce real, measurable results. Craig believes that expert knowledge, when combined with smart technology, can level the playing field for any local business, anywhere."
Meet the Team of Professionals
While Craig leads the strategy, the day-to-day success of our clients is a true team effort. Katie Burton, Director and Craig's partner, plays a pivotal role in ensuring our operations run smoothly and our clients receive exceptional service. Katie brings [mention 1-2 key strengths or areas of focus for Katie, e.g., 'a wealth of experience in client relations and business development,' or 'a keen eye for detail and a commitment to client satisfaction']."
Khun Katie
Director
While Craig leads the strategy, the day-to-day success of our clients is a true team effort. Katie Burton, Director and Craig's partner, plays a pivotal role in ensuring our operations run smoothly and our clients receive exceptional service. Katie brings [mention 1-2 key strengths or areas of focus for Katie, e.g., 'a wealth of experience in client relations and business development,' or 'a keen eye for detail and a commitment to client satisfaction']."
"Supporting our clients in 'Thailand and across our international markets is our dedicated local sales and support team. These two skilled professionals are your first point of contact, ready to understand your needs, answer your questions, and ensure you get the most out of our platform and services. They are committed to providing friendly, responsive, and effective support to help your business thrive."
Khun Joy
Sales
Khun Mon
Sales
The ctbmarketing.com Philosophy: Our Approach to Your Growth
Global Impact, Local Focus:
Craig's strategic leadership in Google Business Profile optimisation for Michelin's Tyre+ retail network was instrumental in growing their leads from 90,000 to over 1.5 million annually across 600+ stores in 14 countries – achieved with zero ad spend. He didn't just get results; he developed the global standard operating procedure for their local digital presence.
Scalable Solutions for Networks:
Scalable Solutions for Networks: "As COO of a previous agency, Craig built and scaled a GBP Management service for over 100 retail stores, achieving an average 60% boost in profile views and a 28% increase in customer interactions within the first three months. He personally trained staff and implemented sustainable systems for success."
Expertise-Driven Strategy:
Our solutions aren't just based on software; they're rooted in decades of real-world experience and a deep understanding of what truly works in local digital marketing. We combine proven strategies with innovative technology.
Intelligent Automation for Efficiency:
We believe in working smarter, not harder. We leverage our powerful, integrated platform (your white-labelled GHL) to automate critical tasks, streamline your workflows, and give you back valuable time, allowing you and your team to focus on core business activities.
Focus on Measurable Results:
We're obsessed with delivering tangible outcomes for your business – more visibility, more leads, more customers, and a clear return on your investment. We provide transparent reporting so you always know how you're progressing.
True Partnership & Support:
We see ourselves as an extension of your team. We're committed to understanding your unique business needs and providing dedicated support to help you navigate the digital landscape and achieve your growth objectives.
We Specialize
in Reviews & Messaging For Local Business
CHATT's goal is to help small businesses engage with their customer's quicker & easier to improve overall customer experience to help everyone grow.
Bridging the Gap for Local Businesses.
Craig Burton founded ctbmarketing.com to address a critical need he saw in the market: local businesses often struggle to access the sophisticated marketing strategies and automation tools typically reserved for larger enterprises. Our aim is to level the playing field, providing powerful, affordable, and expertly managed solutions that empower local businesses to compete effectively and thrive in today's digital world.
Your Success is Our Driving Force.
Whether you're looking to dominate Google Maps with our 'Rank Higher Locally' service, or transform your entire operation with our 'AI Employee Suite,' our commitment is to provide you with exceptional service, expert guidance, and solutions that deliver lasting value. We're excited to partner with you on your growth journey.
Ready to Experience the ctbmarketing.com Difference?
Let's discuss how our unique blend of expertise and technology can help your local business achieve its goals.